Description
Founded in 2020, Kaiko Systems is a tech company driving digital innovation in the global maritime industry. Our mission is to make shipping safer, smarter, and more collaborative by transforming manual processes into actionable intelligence.
With our products, ship crews can collect reliable vessel data on the job, while our AI-powered analysis generates actionable insights for technical teams onshore. These insights help predict incidents, reduce downtime, and enhance safety and efficiency, empowering shipping companies to operate at their best.
At Kaiko Systems, we’re not just building technology — we’re delivering solutions that make a real difference in people’s work lives and their professional environment. Join us as we navigate the future of maritime together.
Your mission
As a Maritime Expert – Product Team Support, you will bring your extensive maritime knowledge and hands-on experience to Kaiko Systems’ product development processes. Acting as the voice of the end-user, you will provide subject matter expertise and technical insights, ensuring our solutions are practical, relevant, and impactful. Your role will be instrumental in shaping and refining products that resonate with maritime professionals and deliver tangible value to the industry. We’re ideally seeking someone located in northern Germany / Europe, making it convenient to visit our Berlin team regularly.
Your skillset to navigate success:
- Subject Matter Expertise: Provide deep insights into shipboard operations, technical workflows, safety protocols, and compliance requirements to guide product development. Act as the in-house expert for maritime standards, regulations (e.g., SOLAS, MARPOL, ISM Code), and industry best practices.
- Product Development Support: Collaborate with the product team to define and validate product features, ensuring alignment with maritime industry needs. Review technical specifications, user stories, and wireframes, offering feedback to improve usability and functionality.
- User-Centric Design Input: Advocate for the end-user by sharing operational challenges, pain points, and practical constraints faced by seafarers, superintendents, and operators. Participate in user research activities, such as interviews and surveys, to gather insights for product refinement.
- Testing and Validation: Support the testing process by validating features against real-world scenarios and operational requirements. Identify potential gaps or inconsistencies in product performance and recommend actionable improvements.
- Cross-Functional Collaboration: Work closely with engineering, design, and customer success teams to ensure products meet high technical and operational standards. Act as a liaison between the product team and external stakeholders, such as maritime professionals, for feedback and insights.
- Knowledge Sharing and Training: Develop and maintain documentation, such as technical guides and industry insights, to support product development and team understanding. Conduct training sessions for internal teams to enhance their understanding of maritime operations and technologies.
Why us?
- Join a highly ambitious and diverse team with a collaborative working environment at a very exciting time in the company’s development, as we scale on the back of significant product market fit
- Be at the forefront of digitalization in a critical global industry
- Great office in the heart of Berlin as well as flexible / remote options
- Flexible and hybrid work environment that values work-life balance
- Generous vacation policy on top of bank holidays
At Kaiko Systems, we believe that innovation thrives when diverse perspectives come together. As a forward-thinking maritime tech startup, we are committed to building an inclusive workplace where everyone feels empowered to contribute their unique talents and experiences.
We value every individual’s cultural background, gender identity, age, ability, or any other characteristic that makes you who you are. By embracing these differences, we create an environment where collaboration flourishes and ideas grow.
If you share our passion for revolutionizing the maritime sector through technology, we’d love to hear from you. Let’s chart new waters together.
About us
Flagship Founders is the first company builder focussed on maritime technology, logistics and shipping. Based in Berlin, we work with ambitious founders and teams to build scalable, high-growth digital ventures that will shape the future of our industry.
We believe that employing a diverse workforce is central to our success at Flagship Founders. We make hiring decisions based on your experience and skills. Therefore, we welcome applications from all members of society, regardless of age, gender, disability, sexual orientation, race, religion or belief.
