Description
Founded in 2020, Kaiko Systems is a tech company driving digital innovation in the global maritime industry. Our mission is to make shipping safer, smarter, and more collaborative by transforming manual processes into actionable intelligence.
With our products, ship crews can collect reliable vessel data on the job, while our AI-powered analysis generates actionable insights for technical teams onshore. These insights help predict incidents, reduce downtime, and enhance safety and efficiency, empowering shipping companies to operate at their best.
At Kaiko Systems, we’re not just building technology — we’re delivering solutions that make a real difference in people’s work lives and their professional environment. Join us as we navigate the future of maritime together.
Your mission
As an Account Manager based in London, you will play a pivotal role in managing and growing relationships with our European clients. You’ll act as the primary liaison between Kaiko Systems and our customers, ensuring they derive maximum value from our solutions while identifying opportunities for growth and upselling.
Your skillset to navigate success:
- Serve as the primary point of contact for assigned client accounts, ensuring exceptional service and satisfaction.
- Develop and maintain deep relationships with maritime clients, understanding their needs and challenges.
- Oversee the implementation and onboarding of Kaiko Systems’ solutions, driving successful adoption.
- Collaborate with sales and product teams to identify opportunities for product upgrades or additional services.
- Monitor and report on client satisfaction, usage metrics, and feedback to improve service delivery.
- Represent Kaiko Systems at industry events and networking opportunities.
Why us?
- Join a Company in a stable, well-funded industry
- Get 27 vacation days on top of public holidays to refuel your energy
- Balance your personal and professional life seamlessly and make use of hybrid & remote options
- Be part of a collaborative team where quick decision-making and pragmatic solutions drive meaningful impact
At Kaiko Systems, we believe that innovation thrives when diverse perspectives come together. As a forward-thinking maritime tech startup, we are committed to building an inclusive workplace where everyone feels empowered to contribute their unique talents and experiences.
We value every individual’s cultural background, gender identity, age, ability, or any other characteristic that makes you who you are. By embracing these differences, we create an environment where collaboration flourishes and ideas grow.
If you share our passion for revolutionizing the maritime sector through technology, we’d love to hear from you. Let’s chart new waters together.
About us
Flagship Founders is the first company builder focussed on maritime technology, logistics and shipping. Based in Berlin, we work with ambitious founders and teams to build scalable, high-growth digital ventures that will shape the future of our industry.
We believe that employing a diverse workforce is central to our success at Flagship Founders. We make hiring decisions based on your experience and skills. Therefore, we welcome applications from all members of society, regardless of age, gender, disability, sexual orientation, race, religion or belief.
